For years i have been a loyal samsung customer & every smartphone & gadget i own/owned is a samsung.After struggling for over a month to redeem my voucher & finally having to rely on my mobile operator i got my e-voucher gift eventually delivered for...
After struggling a month the get my R4000 e voucher & then eventually redeemed & received.They ( Samsung ) have yet to issue me with an apology, formal or informal it does not matter !My mobile operator had to get involved to try & resolve this issue...
I recently purchased my note 20 with the 4000 e voucher i filled out the forms with help of the telkom store technician & sent it off, after enquiring where my voucher is i was told the forms are incorrect ?!!! I resend it via the verify email & have...
Dear Moderator, It has now been 2 months without an apology or responses & nunerous emails sent & promises by the likes of you forwarded to the relevant departments is false news because " SAMSUNG DOES NOT RESPOND OR APOLOGISE " I recommend you post ...
Do take note : I had received my voucher & got my gift. The issue is that they cannot apologiize for the month long struggle at all, My mobile operator had to fight on my behalf after they declined my documents & then suddenly it was accepted ( The s...
Please this is the 100th time I posted, emailed & escalated even sites that take you " samsung" to task claim they will escalate it. A month later not a single call or apology....I wonder how you guys can ethically moderate a site knowing samsung doe...
Exactly....they have been escalating for a month now ... ! Either they are running a snail service or hiding from taking responsibility ! ( i would say the latter)
