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09-25-2020 12:09 PM in
PromotionsSolved! Go to Solution.
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09-25-2020 03:53 PM in
PromotionsHi Jwulfer
Thank you for bringing that to our attention, we apologize for the inconvenience caused regarding your voucher claim. Samsung appreciates your input and will be forwarded to the relevant department.
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09-26-2020 01:32 AM (Last edited 09-26-2020 01:34 AM ) in
Promotionswhat department is this?
the art of deception ? oh yes and the matter will be escalated sky high .... yes yes ....indeed. @jwulfer please let us know where this goes...
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09-26-2020 02:06 PM in
PromotionsMust be frustrating Thousands of disgruntled customers same boat as me.
... But i am different here, Samsung barked up the wrong tree. I am not prepared to let this go & will forward all the emails to my relevant departments such as Advertising Board, S.A.B etc.
No Apology before,during & after gift was redeemed.
Forward it to your " relevant departments " CC them to call you when they have called me....then wait & wait see if they do !
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10-19-2020 10:22 AM in
Promotions" SAMSUNG DOES NOT RESPOND OR APOLOGISE "
I recommend you post the above capatalised sentence around all your posts, forums & main site & that no forwarding solves problems.
I can insist on this now & will ensure all my colleagues know about it too !
Thank you Samsung for the worst consumer experience in my entire life.
Everyone who reads this please note :
Moderators & Samsung themselves do not apologise nor solves escalated issues.
I will gladly dispense my experience & if you have similar make it known !!!
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09-26-2020 01:31 AM in
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09-26-2020 01:38 AM in
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09-26-2020 04:36 AM in
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09-26-2020 01:58 PM in
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09-26-2020 02:11 PM (Last edited 09-26-2020 02:12 PM ) in
PromotionsThereafter i will be free from a failed brand that has NO respect for their customers. ITS DISGUSTING !