Samsung sm-r175 ear buds are not getting connected to my Samsung galaxy s20

[AshishKhot]

Samsung sm-r175 ear buds are not getting connected to my Samsung galaxy s20

[whats-in-a-name]

Hi,

You might have to delete the device from Phone Bluetooth list and Scan and add again.

Alternatively you may have to see the Headset Manual on how to reset and pair again with a device.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support