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01-19-2020 06:08 PM in
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01-19-2020 06:12 PM (Last edited 01-19-2020 06:12 PM ) in
Tech Talkselect settings>applications>select play store>clear cache/data
or
Open play store>select settings>select app download prefrences
or
Settings>applications>select Google play store>click at 3 dots>uninstall latest updates of play store..
just give a try
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01-19-2020 06:35 PM (Last edited 01-19-2020 06:35 PM ) in
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01-19-2020 07:10 PM in
Tech Talkor
perform reset apps prefrences
settings>applications>click at 3 dots>select reset apps prefrences
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01-20-2020 06:56 AM in
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01-20-2020 05:07 PM in
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01-23-2020 12:27 PM in
Tech TalkHi there,
Please perform the following steps to resolve the issue:
1- Check the strength of internet connection (mobile data or Wi-Fi), it should be strong.
2- Clear the data from Download manger (Settings > Apps > tap on 3 dots > show system apps > Download manager > storage > clear data).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).
Regards,
Team Samsung Members
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01-23-2020 12:49 PM in
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