Contacts disappeared after Android 10 update in Note 9 update

[SKris]

Hi Everyone,

After Android 10 update , my contacts have disappeared in a mysterious way.

I can see the name of the contact but I can't see the content.

I tried reaching customer care but still facing issues and problem is not resolved.

Contacts that are not reflecting were very critical to me.

Can anyone help me with a solution? 

Request help

[SKris]

Can anyone give me a solution?

[Samsung_Support2]

Hi there,

To resolve the issue please follow the below mentioned steps:

1.  Go to the device Menu > Contacts > tap on three dots at the right corner of your device> settings > contacts to display >>select SIM which contact you want to display.

2. Go to Settings > Apps > 3 dots > Show system apps > Contact app> Storage  > Clear Cache.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members