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Original topic:

about m30s camera

(Topic created on: 11-18-2019 07:51 PM)
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ďáťTaďèSaí96
Active Level 4
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‎11-18-2019 07:51 PM in 

Tech Talk
When we open camera and record slow motion and in other options  the camera starts hanging and  closes automaticaly  whts the fact i want to know
2 Comments
BD4
Active Level 6
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‎11-19-2019 01:15 AM in 

Tech Talk
doesn't happen with mine one
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Samsung_Support1
Moderator
Moderator
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‎12-03-2019 10:52 PM in 

Tech Talk

Hi there,

Request you to perform some troubleshooting steps shared below to resolve the issue:

  • Kindly do the clear data and cache for camera from the following path: setting>>apps>>camera>>storage>>clear data and cache.
  • Kindly do the reset setting of camera by following path: camera>>setting>>reset setting.
  • Ensure that the device software is up to date.
  • If issue persists, please visit the nearby service center for the inspection of the device.To locate the Service center, click the given link: https://www.samsung.com/in/support/service-center/

Regards,

Team Samsung Members