Unable to use mobile data

[Divyam2611]

Can someone help ? I am unable to use mobile data even after getting full network, the wifi is working. The mobile data doesn't shows lte/3g symbol. My phone is galaxy s9. I restarted everything, even formated my phone. Tried all the possible suggestions on this still unable to connect to internet. 

[nishant22]

call ur sim operator centre and ask to send internet setting for ur device

[ixso]

make sure data limits turned off 👇

[Divyam2611]

both the things are of the data warning and also data usage

[Divyam2611]

what is billing cycle ? can that affect ?

[ixso]

billing cycle is when you reach data limit usage it will either warn you or turn off the internet connection and save you from deducting balance from your account. we don't need it anymore in india most of us have unlimited data plan.

[Divyam2611]

also sometimes E comes near the network bars

[ixso]

that means it's connected on 2g network . go to settings and change mobile networks to 3g, see if you're getting 3g signal then change back to auto LTE/2g/3g. maybe there's some issues with network coverage in your area. you can go outside and check.

[Divyam2611]

okey i'll try it

[Anonymous]

go to settings -> general management-> reser network settings and restart the phone

[Divyam2611]

i tried it, no sim is working in the handset. my sim is working properly in other samsung device