AshwaniPratap30
Active Level 2
Options
Tech Talk
Hello everyone, I am giving my honest review on the problems i faced in samsung galaxy M51, after using it approx 6 months. Problems/Bugs : 1. Charging/Battery issue: while charging the estimated time shown at the screen gets disappeared after approx 30-50 mins. I don't know whether its due to some bugs in software updates. Also while charging, mobile battery gets too much heated, which never happened before.After evey update from original software version, i notice some charging time changes. Are the developers trying to delay the fast charging time? 2. Camera issue: Single take mode, it normally provides you approx 7-9 (images and short videos). But sometimes it either provides only (3 short videos) or 4-5 (images and short videos). So, I have reset camera settings in order to get proper 7-9 (images and short videos). Which is really a headache. Can the developers do something about it, in order to avoid resetting the setting everytime? 3. Network/Internet issue: Recently I have been facing some serious issue, not able to get calls and unable to make call. I get to know by getting a message that someone called me, so to resolve this, i have to on/off my Airplane mode or needs to restart my phone. Also same for the internet, after the use of long period of time. When i reuse internet same problem happens, unable to connect to internet. To resolve i on/off my data connection, but even it not works sometimes. So, finally needs to restart my phone. Can the developers do something about it, in order to avoid restarting device everytime? So, I hope developers will fix these issue in upcoming updates and let me know if anyone also feels the same issues.
4 Comments
VikkyRwt
Active Level 1
Options
Tech Talk
No I hv no any problems like this some issue I faced long time in m51
1. I can't use watermark in front camera
2. I can't use intelligence feature in front cam
3. I can't show or delete my internel>android>data after update
Someone pls help me
0 Likes
AshwaniPratap30
Active Level 2
Options
Tech Talk
1. front camera doesn't support watermark, I don't know whether they disabled or not. As it's not working in my phone as well. also I never uses watermark.
2. Same as 1
3.you can try resetting your settings of phone.
0 Likes
VikkyRwt
Active Level 1
Options
Tech Talk
I reset 2 times but not work
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes