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Please help! I'm unable to login to Samsung account on any of my Galaxy devices

(Topic created on: 12-21-2024 10:00 AM)
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drshivamrai
Beginner Level 3
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Whenever trying to login to Samsung account via Google, I select the account and then it shows "processing failed" if I try logging in using Email/mobile number, it shows "Network error" . I've tried all trobleshoots, even did factory reset on my tablet, but still same issue persists. I am able to access my Samsung account online via browser but cannot add it to my devices. It has my notes, data etc. Please help me log in!!!

Anyone with any idea/experience/ resolution? Pls helpppp

1 Solution


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Try to login with secure wifi connection

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5 Comments
Solution
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Try to login with secure wifi connection
drshivamrai
Beginner Level 3
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Thanks! That helped
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jesa
Active Level 3
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If than try logging with help in youtube videos/guide.
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cs_member10
Expert Level 5
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still issue not resolved. So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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koshalkumar
Beginner Level 3
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Goo
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