Original topic:

Samsung s20 fe 5g Airtel 5g/ 4g mobile data not working

(Topic created on: 12-15-2024 03:49 PM)
267 Views
jayamfame
Active Level 7
Options
Tech Talk
In samsung S20 fe 5g Mobile data not properly works in 5g and 4g. Kindly give solution 
3 Comments
Abhay0004
Expert Level 5
Tech Talk
In my a54 also vi doesn't work
0 Likes
suman6746
Active Level 9
Tech Talk
Do factory data reset. If not solved try SIM SWAP
0 Likes
cs_member10
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes