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Reset beta device?

(Topic created on: 2 weeks ago)
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AditP
Active Level 10
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Tech Talk
Hello friends! I have a question.

Can we factory reset a device which is on a beta testing program. Any bad effects? Any benefits?
Plz reply. Every answer will be accepted as a Solution, except an answer from Goodthings, of course.😁

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Solution
RĀJ
Expert Level 5
Tech Talk
Yes, you can safely factory reset your device for bug fixing, performance improvement and battery stability. There are no known disadvantages of resetting the device, except data loss, which you can back up upfront. Thanks.

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sumitdala
Expert Level 2
Tech Talk
Do not factory reset your phone if it is in the beta testing phase unless you're ready to face the consequences.

I have seen a post regarding the same. One person did the same without knowing the issues that would follow. The beta banner in the Samsung Members app shows "recruitment closed" instead of "joined." He was forced to visit the Samsung service center for a stable rollback. Your phone would remain in the beta version but you won't receive any further beta updates. (Not even stable update in some cases unless you perform a roll back).

If you have any issues, wait until the stable rollout. Or, if necessary, perform a rollback to the previous stable version using the Smart Switch PC version, which will automatically delete your data (factory reset your device).

You can find all information in the beta section and YouTube videos.

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RKX02
Active Level 6
Tech Talk
Better to get out of beta program, install stable released software, take a backup and then go for factory reset.

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Tech Talk
Nope, reset won’t remove beta. You need to exit from the beta program and roll back to the previous stable version using Smart Switch (PC version).

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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that you can cancel your participation in the Beta Program through the following path: “Settings > One UI Beta Program > Deregister” in the “Samsung Members” app. To use the official software and services, please be sure to reinstall (rollback) to the final version of the official software.

You can reinstall the software using the PC version of Smart Switch. Once the software is reinstalled, the device will be reset, and all data generated during the Beta Program will be erased. While you can recover all data that was backed up before installing the beta software, there may be limitations in recovering data created after installing the beta software.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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13 Comments
RKX02
Active Level 6
Tech Talk
U mean factory reset .?
0 Likes
AditP
Active Level 10
Tech Talk
Yes
0 Likes
Solution
RKX02
Active Level 6
Tech Talk
Better to get out of beta program, install stable released software, take a backup and then go for factory reset.
AditP
Active Level 10
Tech Talk
Great. Thank you 🙏
Solution
RĀJ
Expert Level 5
Tech Talk
Yes, you can safely factory reset your device for bug fixing, performance improvement and battery stability. There are no known disadvantages of resetting the device, except data loss, which you can back up upfront. Thanks.
AditP
Active Level 10
Tech Talk
Great 👍. Thank you ❤
RĀJ
Expert Level 5
Tech Talk
Pleasure bro🙏
0 Likes
Solution
sumitdala
Expert Level 2
Tech Talk
Do not factory reset your phone if it is in the beta testing phase unless you're ready to face the consequences.

I have seen a post regarding the same. One person did the same without knowing the issues that would follow. The beta banner in the Samsung Members app shows "recruitment closed" instead of "joined." He was forced to visit the Samsung service center for a stable rollback. Your phone would remain in the beta version but you won't receive any further beta updates. (Not even stable update in some cases unless you perform a roll back).

If you have any issues, wait until the stable rollout. Or, if necessary, perform a rollback to the previous stable version using the Smart Switch PC version, which will automatically delete your data (factory reset your device).

You can find all information in the beta section and YouTube videos.
AditP
Active Level 10
Tech Talk
Great. Thank you 🙏