Original topic:

Regarding Charging Problem.

(Topic created on: 01-23-2020 06:47 PM)
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pankaj8959500000
Beginner Level 2
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Tech Talk
Dear sir/ madam

I am pakaj. Before 3 days I was update my phone Android version 9 to 10 and One UI2. After updating this phone is not charging. I am complaint to service center when he was try to update software via cable the usb port is totally not working. 
4 Comments
Møňū
Active Level 10
Tech Talk
so change your usb port from service center
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ume007
Beginner Level 2
Tech Talk
go geniun Samsung service station
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Tech Talk
1. Try disabling devlopers option if you have enabled it.
2. Go to Settings> Device Care > Battery and eneble fast charging.
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Samsung_Support3
Moderator
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Tech Talk

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:

> Once check with another USB cable

> Perform the interactive check of USB (Samsung member app>>Get help option>>Interactive checks>>USB)

> Run the device in safe mode and check the issue.

> If still issue not resolved, please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

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