Problem Facing

[Solaman71]

I am using Samsung galaxy a50. Recently facing a problem that is while i unlock screen my Internet browser open a tab automatically and load unknown page. It's very boring to me. Can anyone suggest me what to do?😨😨

[HimanshuMahto]

You can reset your samsung A50 phone by doing factory reset and get rid of the problem you are facing and if you don't want to do that then kindly visit nearby samsung service center.

To reset Your Phone
1. go to settings
2. then click on accounts
3. there you will find a option of reset and then you can reset your handset from there.

[Solaman71]

dear
already i have done with reset. while restore data and settings from smasung cloud backup. then the problem raised again.

[HimanshuMahto]

which browser is opening

[HimanshuMahto]

can you send me the screen shot of your lock screen wallpaper

[Solaman71]

okay dear
once occure again will share with you with screen shoot.

[HimanshuMahto]

ok

[Solaman71]

brother here is the screenshot

[HimanshuMahto]

ok now i get it vould be due to some unusual site you have opened or some app you have downloaded on your phone from some other source other than play store.

[Solaman71]

it maybe from unknown source app. i was tried to install mx player pro which i was downloaded from Internet without play store.
so what will be the solution now?