👤 Contacts app's bugs & issues...

[SataruGojoo]

I'm facing multiple issues with the Contacts app, Version 15.9.70 

ISSUE #1

SYNCING DP PROBLEM : If I change a Display/Profile Picture (DP) of a contact/phone number the Display picture changes, but for temporary period of time. I mean, The Picture will automatically be removed after some days.

i.e. I set a DP > The DP start showing > Some days past > The DP no longer showing (removed)

ISSUE #2

CANNOT FIND EXISTING CONTACTS : If I have a phone number in my Call-log & I want to add that in one of my existing contracts the app can't find the contact.

i.e. Open Phone App > Tap a Contact > Tap "+ Add to contact" > Update existing contract > Search (the a saved contact) > No result found (Although the contact is saved is being shown on the list)

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Anybody facing the same issues? Did you check? 

[NSM01125910025101101]

I Am Also Facing Same Issue

[SataruGojoo]

Please report, so that we get the fix a.s.a.p.

[Anonymous]

I Am Also Facing The Issue
Then I Will Back Up My Contacts To Internal Memory Delate Phone Contacts & Import New Content List My Contacts Was Fixed

[SataruGojoo]

Please report, so that we get the fix a.s.a.p.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Blessed_Human]

Same issue contacted samsung customer support but nothing happened.

[Blessed_Human]

Issue is still going on or solved?