Original topic:

Lag in full screen gestures

(Topic created on: 01-10-2021 01:13 PM)
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Raghav100
Active Level 2
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Tech Talk
In Samsung Galaxy A50 there is lag in full screen gestures when we close the camera application. 
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4 Comments
themrritik
Active Level 3
Tech Talk
reset your phone.My m31 is also getting hang in full screen gestures after reseting my phone it is less than pervious now
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dv11
Active Level 5
Tech Talk
this lags on all exynos 9611 devices. Since its about more than 1 yr. There will be no more solution.
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Tech Talk
This lag is not because of processor but because of UI bugs.
One UI is going backwards now.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please perform the below mentioned quick steps to resolve the hanging issue:-


1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).


2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.


For more information kindly click on given link:-
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

After performing above steps if the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

 

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