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Active Level 6
I just bought the Galaxy Note 9 2 month ago. And after receiving the android Q update i can see battery backup is drastically reduced. I'm getting only 3 hours to 3.5 hours of Screen of time with very light usages. Just watching some offline video in Mx player and listening music and watching YouTube and surfing Internet.

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Active Level 1
these are caused by third party apps. for example wynk music uses lots of battery but it won't show in device manager
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Active Level 6
i have written multiple feedbacks with all in vain. no update at all from samsung. they say nothing found in logs. so easy. although I am using galaxy active 2 always synced with bluetooth, but sot has drastically reduced. and mostly the standby time.
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Active Level 8

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Regards,
Team Samsung Members

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