Original topic:

Poor battery backup

(Topic created on: 01-09-2020 02:18 PM)
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OSMAyush
Active Level 6
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Tech Talk
I just bought the Galaxy Note 9 2 month ago. And after receiving the android Q update i can see battery backup is drastically reduced. I'm getting only 3 hours to 3.5 hours of Screen of time with very light usages. Just watching some offline video in Mx player and listening music and watching YouTube and surfing Internet.

3 Comments
shubham3582
Active Level 1
Tech Talk
these are caused by third party apps. for example wynk music uses lots of battery but it won't show in device manager
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SamPro
Active Level 8
Tech Talk
i have written multiple feedbacks with all in vain. no update at all from samsung. they say nothing found in logs. so easy. although I am using galaxy active 2 always synced with bluetooth, but sot has drastically reduced. and mostly the standby time.
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Tech Talk

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Regards,
Team Samsung Members

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