Original topic:

M21 camera issue

(Topic created on: 12-08-2020 12:17 PM)
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Govind20694
Active Level 3
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Tech Talk
Hello guys
I receive a new update on Samsung galaxy on 21 approx 5 days ago. I downloaded it and updated my galaxy M21.
Now I am facing some issues like battery drain heating of phone and a bit increase in charging time.
but a major issue is that camera performance whenever I take a picture or a selfie it goes black it doesn't process the image overall images black everything is black in image.
And I tried many things like clearing the cache and data of camera application. Try rebooting many times but it doesn't work always happen so if you are using this tell me about it and if there is any solution. Then please help me.

image

This is the camera sample.
15 Comments
cyriljoy2000
Beginner Level 2
Tech Talk
I too have the same problem. The image captured is fully black..please help me with this.
Sudha112
Beginner Level 2
Tech Talk
When I click a photo it take 1-2 sec for processing time. at this time I displaced camera it mobile not process the photo and and the phoke seen totally black. can you please give me some solution
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Mitrajit1414
Beginner Level 2
Tech Talk
it's happening in my device too.
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DipuM21Galaxy
Active Level 5
Tech Talk
I use m21.but useing camera sometime it is very hot,both side.why?Can any one help ne?
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Sanjeev5565
Beginner Level 2
Tech Talk
camera image is not saving
only its refining from last 45 min
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kgrajan
Beginner Level 2
Tech Talk
images are refining for hours together what to do
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