Original topic:

M21 2021 update..

(Topic created on: 09-03-2021 04:58 PM)
283 Views
Asbar
Active Level 4
Options
Tech Talk
When you are going to give one ui 3.1.1 update..  
 I have some issues - 

1. Battery is draing while in idle and One ui 3.0 is the main reason for it. It is taking 2.4 GB of Ram.

2. Mobile is heating up after continued Usage of camera

3. Apps are crashing some times < even this member app also crashed 😅 >

Its not only my issue.. Every M series Users have this same issue.. So kindly fix it...💥
9 Comments
deepatelfilms
Active Level 6
Tech Talk
On Samsung phones, you can identify the power-hogging apps by going to Settings > Battery and Device Care > Battery > Background Usage Limits and then choosing which apps should be put to sleep. (On other Android phones, use Force Stop from Settings > Battery.)
Asbar
Active Level 4
Tech Talk
I already did that.. i also did this in my old j6 (still good) it's battery easily lasts upto 1day (3000 mah)
0 Likes
Lekshmanan
Expert Level 3
Tech Talk
Can You Share Ur Current Software Information Screen Shot.
0 Likes
Asbar
Active Level 4
Tech Talk
Sure.. Screenshot_20210903-172705_Settings_9218.jpg
0 Likes
Lekshmanan
Expert Level 3
Tech Talk
Its Running In May Patch Right.
Almost 3 Months Over . But Why Samsubg Didn't Pushed New Update.
0 Likes
Asbar
Active Level 4
Tech Talk
How Could i know
0 Likes
S_Kumar73
Expert Level 5
Tech Talk
Even Note 10 plus having all the issues you mentioned even after updating 3.1.1.
Asbar
Active Level 4
Tech Talk
Very dissappointed with samsung.. 😶
0 Likes
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support

0 Likes