Original topic:

camera issue about galaxy m21

(Topic created on: 10-16-2020 05:27 PM)
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9027
Beginner Level 3
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Tech Talk
My samsung galaxy m21 both rear and front camera not working suddenly . Whenever I'll try to open it shows camera failed.😥
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5 Comments
Tech Talk
Reset camera to default settings and try

also clear camera cache/data
9027
Beginner Level 3
Tech Talk
i done all the suggestion you preferred but still its shows camera failed.😓
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tx09
Active Level 5
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do a factory reset on your phone after backing up your data.
Tech Talk
Ok change resolution(picture size and try)

also perform normal phone reset settings settings>general management>Select reset>click on reset settings
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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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