Original topic:

Keep the landscape mode when receiving a call while the google maps app navigation is active

(Topic created on: 09-24-2024 03:34 PM)
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Members_emKODoi
Beginner Level 3
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Tech Talk

Is there a way for me to force the phone rotation mode to keep it in landscape when accessing the google maps navigation and receiving a call. My main issue is that during a call the map flips automatically to portrait mode. 

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4 Comments
Ak_Rocks
Expert Level 1
Tech Talk
You can turn call popup to small popup and can turn the button of keep call on popup after answering on! Follow for more!! And please mark as solution by clicking 3 dot!1727172480672.jpg
Members_emKODoi
Beginner Level 3
Tech Talk

Thanks for Your Quick reply. However, I tried to went to activate this option and i found that it is already on.

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Oldy47
Active Level 10
Tech Talk
Make a routine. (Modes and routine)
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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