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09-24-2024 03:34 PM in
Tech TalkIs there a way for me to force the phone rotation mode to keep it in landscape when accessing the google maps navigation and receiving a call. My main issue is that during a call the map flips automatically to portrait mode.
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09-24-2024 03:38 PM in
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09-24-2024 03:47 PM in
Tech TalkThanks for Your Quick reply. However, I tried to went to activate this option and i found that it is already on.
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09-24-2024 05:59 PM in
Tech Talk
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09-25-2024 12:55 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
