Display; App black color is showing with a green tint

[Tree_House]

Hello,

Today when I woke up & noticed my phone display (dark mode on) has turned greenish. So i took a screen shot of an app and send it to my PC. And I noticed that the colors showing on my PC monitor is accurate. Please see below screenshot and my comments are in 'Red'.

My phone model is Samsung Galaxy S10+ (Exynos) and I've installed the 2020 May 1st update also.

Is this a software issue? or is it hardware fault?

Kindly advice what I need to do.

 

[shahinahammed]

Same here.... No idea

[shahinahammed]

I think they can fix it in a update

[shahinahammed]

I am facing the same problem below 30% brightness and, while watching videos my black areas are like black is crushing.. Check the picture

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve this issue kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[shahinahammed]

Nothing going to happent

[shahinahammed]

See the blacks

[dany135]

this green tint display issue on samsung galaxy s20 ultra was fixed by a software update..
Then why can't you fix this issue on Samsung galaxy s10 plus with an software update ?? plz suggest me...

[GirishAneNenu]

Even I'm facing exactly same issue on my s10 plus, exynos variant after may update. Not yet resolved even in November. I will exchange 5 of samsung phones being used by my family members with Lg or Nokia phones. I'll get iPhone. S7 to s9+ was perfect, Fed up with Samsung since last 5 months . bye