Auto Restart, Brand solution

[SrajTech]

Samsung has accepted its fault and providing free motherboard replacement or repair 

My A50s had auto restart issue after updates, service center asked for motherboard change.

Step1: Mail on Samsung CEO DESK, write that, the update has damaged your phone and you want free repair

https://www.samsung.com/in/support/email-the-ceo/

2. The next day you will receive call from them, tell them the same, they will ask you to submit phone at nearest service center 

3. Visit service center and tell them to submit phone and the service head has insisted you to do that and show them the mail received form service head.

Take job sheet from them

4. Follow service head's calls and instructions precisely 

The whole process will take 15 days and you will get the phone repaired free of cost

[SrajTech]

Take backup of data
Factory reset it
First visit service center and ask about the charges
If they tell above Rs.4000
Then ask for discount, if they deny, then follow the steps given in post

[xawwnee]

For out of warranty case, they will only provide some discount on repair cost (replacement of motherboard) but for discounted repair there will be no warranty. Every service center is saying the same motherboard issue for all M-series handsets with Exynos 9610 and Exynos 9611, but Samsung official is sitting relax and busy counting the money earned from repair costs from lakhs of targeted users.

Join the campaign to raise your voice and get the justice for defective handsets - https://galaxy-m-series.blogspot.com/2022/08/join-campaign-on-twitter-to-get-justice-for-defective-g...

[Patel_88]

Thanks for your kind support and guidance brother. I will follow this steps.

[devval]

Did they do it for free?

[dineshkuma4]

Samsung m30s auto on/off problem

[kampraj]

My Samsung galaxy m31s auto restart proplem   , kindly give solution. As service center person ask to replace motherboard. 

[SrajTech]

Follow the above steps, be adamant that upadte damaged your phone

[Sonu2462]

Is this motherboard failure a mistake by Samsung or are they intentionally doing it?
Along with exynos 9611, I can see some mediatek devices are also victims.

[SrajTech]

This is a manufacturing fault
This was a quality control issue
Redmi and poco also having same issue
Samsung one is limited to exynos 9611 phones

[Ajay_das]

Iam using f62 Restart issue I am gone to service center they told display gone.. Display changed