Resolved! Solved

Original topic:

App update problem

(Topic created on: 05-11-2020 03:04 PM)
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whitedevil00
Active Level 1
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I am using Samsung Galaxy M20. I am having this problem past three days. Please help me how to resolve it.
3 Comments
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Bro, connect to proper wifi set up and it will automatically finish up installations
or
Settings>applications>click 3 dots>select show system apps>here select android setup>disable it and block notifications..
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Bro, if problem solved or you are satisfied with my response then click st 3 dots near my 1st comment and accept it as solution to help others 👍🙂
Samsung_Support3
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear data of the play store

Settings > Apps > Google Play Store > Storage > Clear Data > Delete >

 

2. Reset the download manager

Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support