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05-08-2020 11:02 PM in
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05-09-2020 02:26 AM in
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05-10-2020 08:45 AM (Last edited 05-10-2020 08:45 AM ) in
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05-09-2020 11:54 PM in
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05-10-2020 12:16 PM in
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05-12-2020 04:06 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. We always recommend to use genuine Samsung charger for charging your device.
2. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.
3. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-14-2020 04:07 PM (Last edited 05-14-2020 04:10 PM ) in
Tech TalkI also tried with m20 charger with same output rating but still not working...
Means there is the fault in software not in charger...
Also i kept my phone in safe mode but still didn't work,so there is no fault in third party app...
you just roll out update such that all m series if having such probelm then this software update will resolve it else nothing will change for proper functioning devices..
