Original topic:

Alart !!! Read before update your device software

(Topic created on: 09-26-2023 06:10 AM)
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ɗáş
Active Level 7
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Tech Talk
Nowadays it's getting quite a fear to upgrade the software. That green line on display just getting more cases day by day. Though company, not any specific one almost every just ignoring it. 
It is literally ⅓ of the phone price to change that display and even after that there are cases like again green line over new display and why should we pay for that even there is not a fault from our side. 
And for that it seems to be a software issu though replacing that so called damaged hardware part.

We are not paying thousands or even near about a lakh for just a hardware, for that services you provide along with that product.
 
Now we should upgrade our device to the latest software at our own risk which is promised by you (company) for enhancement of our experiences and security for next couple of years ?


7 Comments
kaali7526
Active Level 4
Tech Talk
From last months i decided to not update the device just use without update and also after update device performance down and facing bugs also like battery drain network issue heating issue so decided to stop updating
kaali7526
Active Level 4
Tech Talk
And switch to apple
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ɗáş
Active Level 7
Tech Talk
Even also there some on 14 max
Tech Talk
No, Green Line Is Feature You Don't Have Green You Can Disable This Feature & Done.
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ɗáş
Active Level 7
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What do you mean by can't get it?
Are you relling that it is a feature 🤔
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. In case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. So you can freely update your device.

Warm Regards,
Samsung Customer Support.

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ɗáş
Active Level 7
Tech Talk
Okay that is pretty nice to hear but I just want to do a search on community " green line " and you see what all users sheared and how they treated by the service. Please do
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