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03-26-2020 02:05 AM in
Tech Talk- Mark as New
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05-04-2020 07:16 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps:
- Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
- Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache
Battery related Concern: For more information, you can also follow given link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support