Original topic:

Samsung Galaxy Tab A9 Plus

(Topic created on: 07-04-2024 10:13 AM)
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UgyajoyMog
Active Level 1
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Tablets
After upgrading One UI 6.1 my Samsung Galaxy Tab A9 Plus Produces low quality photos & videos. Instagram reels, Facebook photos are not visible clearly. Low quality images appears.
One UI 6.0 was good.
4 Comments
goodthings
Expert Level 5
Tablets
Kindly reset factory data with backup then try to it's again also clear catche and clear data of this app also reset camera settings then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Tablets
Your's most welcome to here.
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cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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SAHILPOONIA
Beginner Level 2
Tablets
When I Scrolling it lags very much please help me and after update I am facing alot of lagging problem
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