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Original topic:

Tap view not working

(Topic created on: 4 weeks ago)
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vamsi3666
Active Level 5
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SmartThings
I want to know whether QA43QEF1AULXL Tap view feature is available in this model Television or not because it is not working. I tried tapping on top bottom left and right all sides with my Samsung S22 Ultra phone. Tap View and Tap shound are active on my mobile smart things app and power saving was also disabled. Kindly provide appropriate solution.
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Solution
cs_member10
Moderator
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SmartThings

Dear Samsung member,

Greetings from Samsung Customer Support!

We want to inform you that all devices have different and specific features depending on their hardware and software. As of now, the particular feature you inquired about is not available on your Samsung Tv.

If you have any other questions or need further assistance, please feel free to reach out.

Warm Regards,
Samsung Customer Support

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