Original topic:

Not Opening

(Topic created on: 02-02-2023 04:33 PM)
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Varghese_Biju_
Active Level 7
Options
Secure Folder
Dear Secure Folder Users
Pleaase Note
If Your Secure Folder Is Not Opening Or Showing Incorrect Password 
Please Report It In The Samsung Members Community Section. 
11 Comments
aliahmadi
Beginner Level 2
Secure Folder
Hi
So I forgot my password on security folder ( its password so i cant tap the forgotten pin ) and I can't delete the app I can't do anything I don't have anything in it but I want to use it and I just don't know what to do I'm lost so
Helpppppp
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Samsung_specialist
Community Manager
Options
Secure Folder

Hello,

Kindly check how to reset the Secure Folder password:

If you have forgotten your Secure Folder password, you can reset it by confirming the Samsung Account you used to set it up.

1 Open Secure Folder on your device.

2 Enter your Password, if it's wrong, it will give you an option "Forgot PIN".

3 On the next screen, login with your Samsung Account.

4 In the pop-up box, tap RESET.

5 Select your preferred Password PIN or Pattern.

6 Enter your new password.

For more information, visit the link below:

https://www.samsung.com/ae/support/mobile-devices/how-to-reset-the-secure-folder-password/

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