My Samsung Galaxy S23fe is having some issues. I can't access my Secure Folder. When I try to access my Secure Folder, it shows "SECURITY POLICY PREVENTS THE INSTALLATION OF SECURE FOLDER."
What could be the reason for this problem?
Note: I bought this phone through TVS Credit. I thought the problem might be because of TVS Credit policies, but I also have another S23 bought with TVS Credit EMI option, and it does not have any problems.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
