Original topic:

Battery drain, not issue but intentional bug

(Topic created on: a week ago)
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Nebistar
Active Level 6
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Every samsung budget device having battery issue, reason Intentional bug by company
M15 , f15 , m55 f55 m16 f16 m56 f56 m35 m36
Each and every app and service is running in background no matter if u put it in sleep or deep sleep or disable it or u put app in restricted mode in battery option
Before at least force stopping deep sleep app was working but now if u force stop deep sleeping app and check property of it after 30 mins u will see its running in background and u will see option of force stop again without even opening it
other brands doing better work of optimization in their budget device but no hope for samsung budget device its 6000mah devices feels and gives sot like 3000mah now
Only option is shutdown ur device to get battery backup
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Rohitdutta
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Yes sir I also try the same for Samsung M35 (6000 MAH battery), but battery drain not improved...
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally. Furthermore, our development teams continuously work on enhancing our products through regular software updates.

We also understand that issues may arise due to various factors, and we want to assure you that our service team is always available to help resolve any concerns you may encounter, as per Samsung guidelines.

Please perform the below-mentioned troubleshooting steps, these may help in resolving the battery drain concern if anyone facing on their devices.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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Nebistar
Active Level 6
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Yes bro , we all have time and energy to reset device , make settings changes as per our likeness and install all apps again so that after 10 days another bug appears and u will suggest same to reset device again
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