In my secure folder's gallery private album i had so much of my private data in it,now after update when I checked there is no private album option available in my secure folder's gallery ? Now what should I do ?
Dont worry report the glitch directly to the developers so they can collect logs from your specific device:
Open the Samsung Members App.Select Support > Send Feedback > Error Reports.Describe the missing Private Album inside the Secure Folder and make sure Send system log data is checked.
They will evaluate this and get back to you there might be high chances of getting your data back.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
