Original topic:

Can't move file to Secure folder

(Topic created on: 01-23-2025 07:31 AM)
181 Views
SunSamsung
Active Level 3
Options
Secure Folder
Not working in A54. Any fix?

EDIT: The issue was due to 'long name' of the files. Renamed the files and now I'm able to move to Secure folder.

Still, it is an issue that we cannot move files with longer names.
25 Comments
TechieUS
Expert Level 1
Secure Folder
Kindly elaborate
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TechieUS
Expert Level 1
Secure Folder
Is it particular format or all
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SunSamsung
Active Level 3
Secure Folder
It's not format specific. PDF, EPUB, JPEG, PNG etc all are not able to move to secure folder. Tried every available **bleep**, nothing worked.
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TechieUS
Expert Level 1
Secure Folder
What is the error or popup you get
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SunSamsung
Active Level 3
Secure Folder
Error says: Couldn't move 0/3 or 0/1 files to Secure folder.

I'm trying moving from File Manager and Gallery.

Earlier it was working but since past few days, it isn't.
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TechieUS
Expert Level 1
Secure Folder
From which app you are trying to move the files
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TechieUS
Expert Level 1
Secure Folder
From what time you are facing this issue
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TechieUS
Expert Level 1
Secure Folder
?
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TechieUS
Expert Level 1
Secure Folder
Your device got an security update recently
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