Original topic:

Banking and UPI apps not working in secure folder

(Topic created on: 05-14-2024 03:52 AM)
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KunteAmith
Active Level 7
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Secure Folder
Samsung revoked access to messaging and call data in secure folder after oneUI 6 update.

This resulted in banking and UPI apps not able to authenticate and verify registered mobile number being present in phone. Hence preventing them from working inside secure folder.

I had a conversation with samsung support regarding this and I was assured samsung is working on this and will be fixed in future update. I seems samsung has still not done that.

I have not updated to oneUI 6 as both my nos have different accounts linked to them
92 Comments
SGCH-s24plus
Active Level 1
Secure Folder
Which phone do you have? 🤔 I've reinstalled the GPay, HDFC, and ICICI apps multiple times and even reset the secure folder, but I'm still getting the same result. #TechTrouble #NeedHelp #samsung support
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sandip161
Active Level 2
Secure Folder
I am using s23....before 6.1 update it was not working....after the update I am able to do all the tasks....just one thing which I have observed is you will not receive the notifications if you exit the secure folder
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khan03Z
Active Level 1
Secure Folder
Are you using an e sim?
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khan03Z
Active Level 1
Secure Folder
Not yet why spreading false news nothing has changes just updated fold 4 to 6.1 it's still the same
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sandip161
Active Level 2
Secure Folder
Brother, why would I spread false news? Whats my take spreading false news? Niether I am a Samsung fan nor Apple fan..... stop judging! And yes I am using one esim and one physical sim. Check this image from my phone IMG-20240514-WA0002_1000016119_1715668325.jpg
khan03Z
Active Level 1
Secure Folder
Ok Sorry my mistake you are a GEM helping others thank you.

So may be the issue is with the Sim card and the service provider will also upgrade to an e sim and let's see what happens
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DocSK
Active Level 1
Secure Folder
Not fixed.
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l_p
Active Level 2
Secure Folder
Hey Samsung, please fix this. I chose your S24 Ultra because I thought it was secure, especially the secure folder. If that's gone, this will be my last Samsung device. Your actions affect loyalty, not just to your smartphones, but to your brand overall. I'm sure many others feel the same way. Update as of June 2024 still not working
KunteAmith
Active Level 7
Secure Folder
News is samsung has fixed this in oneUI 6.1 please check for update. If its working let us know too..... my friend's s23ultra received oneui 6.1 and its fixed in that
khan03Z
Active Level 1
Secure Folder
Not fixed still the same
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