Not able to add my cards in samsung wallet

[Abhilash101]

I am using s23 ultra and not able to add my credit cards into my samsung wallet it is showing as card details were invalid where as i am entering correct information can anyone please help me out with this issue

[harshapic]

From latest update everybody facing same issue had a chat with samsung wallet folks currently they are looking into this issue.

[Abhilash101]

Ok thanks for your reply

[Abhilash101]

And can you tell me how to contact samsung wallet team

[elsa93]

Write a mail to in.spay@samsung.com about your issue

Mention which card you have and what time you tried to add.. it helped me last time

[amsuman]

I faced this problem and found a **bleep** that worked for me. I logged into the samsung account and requested for deletion of all my samsung pay/wallet details after i downloaded the details. Then i deleted and reinstalled the app. When i tried to add cards now, everything worked normally.

[umesh30]

Refer this official samsung web page for samsung wallet:
https://www.samsung.com/in/support/apps-services/how-can-i-add-a-creditdebit-card-to-samsung-wallet/

[Abhilash101]

Thanks for your help

[umesh30 · Accepted solution]

I am Glad to help you 😊
If you find my answer helpful, then accept my answer as a solution by clicking three dot menu on my answer post and select 'Accept solution' and help other Galaxy users to find this post helpful 😊

[goodthings]

My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report. Thanks.