Concerns regarding Tap and pay feature in Samsung Wallet

[NathanialRam]

My phone had NFC and it does support tap and pay transactions but the issue is I cant add any Bank cards into it for that feature..

I have a Hdfc card and a Pnb card so can anyone help me with this?? What's the issue

[Anonymous]

Hey! 👋
Your phone may support NFC and Tap & Pay, but adding bank cards depends on the app (like Samsung Wallet, Google Pay, etc.) and whether your bank supports tokenization with that app.

🔍 Here are a few things to check:

1. ✅ Check with your bank (HDFC & PNB) if they support your phone and the payment app you’re using for Tap & Pay.


2. 📲 Make sure you’re using the latest version of the payment app (Samsung Wallet or Google Wallet).


3. 🌐 Your phone’s region settings and ROM must match a supported country for that wallet app.


4. ⚠️ Some banks only allow credit cards or specific debit cards to be tokenized.



📝 If you're using Samsung Wallet and cards aren't adding, try Google Wallet as an alternative.

Let me know which app you’re using, and I can guide you better. Also, if this reply helps, feel free to accept it as solution, so more users can benefit! 😊

[NathanialRam]

I use both Gpay and Samsung Wallet for my payments and they both cant register my cards..maybe its a issue with the selection of cards.. Because i have checked earlier HDFC is a partner in Samsung's Wallet initiative and they do support tap and pay.

[Anonymous · Accepted solution]

You're right bro — HDFC is a Samsung Wallet partner, so ideally it should work. But this issue can happen due to 3 common reasons:

1. Card Type Restrictions: Only HDFC credit cards (like Visa/MasterCard) are supported. Some debit cards or Rupay cards might not work for Tap & Pay, even if issued by HDFC or PNB.


2. Secure Element Settings: Go to Settings > Connections > NFC > Contactless Payments > Tap & Pay and make sure either Samsung Wallet or Google Wallet is selected as the default.


3. Rooted or modified phone: If the phone's Knox status is tripped or if rooted, banks often block card registration for security.



You can also try adding the card via Google Wallet > Add Payment Card, and if it still fails, take a screenshot of the error and contact HDFC card customer care — sometimes the block is on their side.

If this helped, feel free to mark this as solution so we can highlight it for other users facing the same 💯

[NathanialRam]

Ohh thanks for the information, i guess my cards has some restrictions because of some reasons i should maybe ask the bank about it

[Anonymous]

Hope your bank resolves it soon. Feel free to ask here anytime. 👍🙂

[Janmajaya123]

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[arec]

Boss it support only visa and mastercard also it should enabled from your bank site

[NathanialRam]

Yess i have done that too..even after that it doesnt work

[arec]

Tell your card name