Original topic:

Poor customer service!

(Topic created on: 04-01-2021 11:00 AM)
743 Views
shakira786
Active Level 6
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Will Samsung please pay attention to their customers.... so many people are complaining about not receiving promotional gifts and items they waiting months and months and no one is responding to them. 
Samsung you are such a huge company employ people to respond to your loyal customers! Its so frustrating! Samsung im really disappointed and disgusted! Never again 😒 will i purchase Samsung im so done!
8 Comments
Maps_sam07
Moderator
Moderator
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Hi  shakira786 

 

Please send your query to tellus@samsung.com 

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seumo
Active Level 8
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You already bought their product why would they pay attention
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shakira786
Active Level 6
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Yip clearly they don't give a **bleep**!
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F23G
Active Level 6
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Hi Shakira 786, did that "tellus" email address work, suggested by Maps 07
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shakira786
Active Level 6
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Still awaiting a reply :( thats why i didn't give it out to other users
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Lappied
Beginner Level 2
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Incompetent staff..
Lappied
Beginner Level 2
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We should all contact the Ceo Mr Sung Yoon, and let him know about the pathetic service..
shakira786
Active Level 6
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If only we could!
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