Original topic:

wifi connection problem

(Topic created on: 01-19-2021 06:22 PM)
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vishaaaal
Beginner Level 2
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Hello sir, I have Samsung M31s mobile. When I would connect wifi in this mobile wifi is working very slow and connectivity (like connect or disconnect) problem. My phone setting show the wifi Router is not connected with internet but wifi router is connected with internet. The problem is always in my mobile when I connect wifi in my phone. Give me a solution of this problem
4 Comments
Ehsank
Expert Level 5
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go to settings >general Management >reset>reset network and reset settings restart your device then observe
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vishaaaal
Beginner Level 2
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I will do but no solution
Ehsank
Expert Level 5
Others
try these

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

if still you are facing, then better way is to visit service centre
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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