jagadesh123
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10-29-2020 12:33 PM in
Others
I brought a new samsung m31 mobile. Whenever I use my phone its gets heated. I was just watching Facebook post,there are no background apps running but it gets heated. **bleep** hate samsung care worst experience I won't recommend samsung for anyone
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Joshuvajohn
Active Level 3
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10-29-2020 12:35 PM in
Others
i can understand your feelings bro..its because there exynos isnt that good as they say. only because of this forescean...i skipped m31s and went for m51...because it comes with soc730

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11-02-2020 10:27 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
FAQ for Samsung Mobile Phones. Find more about "Safe Mode on Samsung Phones" with Samsung Support.
Learn about a few things you can try when your Galaxy phone is slowing down.
