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Original topic:

Product denied

(Topic created on: 10-12-2023 07:27 PM)
410 Views
aventx
Active Level 4
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‎10-12-2023 07:27 PM (Last edited ‎10-12-2023 07:29 PM ) in 

Others
PRODUCT PURCHASED FROM SAMSUNG OFFICIAL WEBSITE.
Worst ever experience I ever had! the delivery boy didn't delivered me the product i paid for ,he is saying the number i entered was wrong.
Ok i have every proof that iam the one who paid for the product and yet he didn't delivered the product in the name of otp.
What a lame and disrespectful reasons to not deliver the product and insult customer.
And you people of samsumg are torturing the customers patience with automated bot messages, instead of giving answers and finding solutions.
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5 Comments
sarnandu
Expert Level 1
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‎10-12-2023 07:32 PM in 

Others
what samsung customer care is saying
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aventx
Active Level 4
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‎10-12-2023 08:03 PM (Last edited ‎10-12-2023 08:03 PM ) in 

Others
They say Cancel the product and order new ,and the refund process takes 10 days,
And the cancelation request still not approved,i dont know they kidding or what.
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vickykv2
Active Level 3
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‎10-12-2023 07:45 PM in 

Others
Better to buy from physical store next time
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Devv_007
Expert Level 5
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‎10-12-2023 09:46 PM in 

Others

Don't buy from Samsung store website,consider Amazon.

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DarkClawX
Expert Level 2
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‎10-13-2023 02:24 AM in 

Others
The fault if of the courier company, bot directly Samsung's fault
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