Original topic:

Uploading files

(Topic created on: 01-11-2024 12:45 PM)
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Mahesh28
Active Level 1
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Others
I'm unable to upload files or documents to websites after the recent Android update.

image

Why there is no Gallery or files manager option available?
4 Comments
Others
Thanks for your Feedback . We thiks that the website don't allow the access of gallery or website don't not support the gallery option . If according to you it's there before update then Restart the Device 😊
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Mkbhoriya
Active Level 6
Others
Bro that's even excepting pdf
And pdf can't be clicked with camera so there must be an option for files
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Mahesh28
Active Level 1
Others
Yes, it's my daily duty, I had been uploading in the same website and same browser. Back then before the update Gallery and File manager options were available. But after the update, the options were not available.
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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