Original topic:

Update problem

(Topic created on: 01-10-2024 01:26 PM)
95 Views
Beta23
Beginner Level 2
Options
Others
My smartphone Samsung galaxy S21+ is showing green line problem on update

5 Comments
goodthings
Expert Level 5
Others
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
0 Likes
Beta23
Beginner Level 2
Others
Thanks
0 Likes
goodthings
Expert Level 5
Others
Your's most welcome.
0 Likes
cs_member10
Expert Level 5
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
sivak05
Active Level 3
Others
Did u got screen replacement for free
0 Likes