Original topic:

Shifting from 5G to 4G

(Topic created on: 10-05-2023 01:36 PM)
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bharath02
Active Level 1
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Why samsung phones switching 5G to 4G while a call?
My friend has oneplus nord 2 his phone doesn't switch 5g to 4g during a call but samsung devices switching 5g to 4g during a call. And many times it automatically switching 5g to 4g even not in call.
9 Comments
manojporwal
Active Level 7
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There is no option for vonr in samsung
Others
Yes absolutely true, am also waiting reply from Samsung team on this
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Ashok58
Active Level 6
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Samsung must provide solution for this problem
kbunny
Active Level 4
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Voice over 5g available on oneui 6.0
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manojporwal
Active Level 7
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Still not Available
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umesh30
Expert Level 2
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Which model do you have? and Which SIM do you use?
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bharath02
Active Level 1
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A52s and jio sim
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Others
That's because a lot of Samsung phones doesn't support Vo5g yet, hope this will be fixed soon
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that the network shifts from 5G to 4G while on call due to the VoNR feature and this is the feature provided by your network service provider, kindly contact your network service provider they will provide you the exact information regarding this.

Warm Regards,
Samsung Customer Support

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