Samsung s21 Fe Exynos version 5g network issue

[pappuband]

Hey everyone I have Samsung s21 Fe Exynos version and recently after updating I have been facing 5g network issue... Though I am in a 5g area but still sometimes it automatically switches to 4g and that's very annoying ... So anyone facing the same issue or any solutions ??? 

[Hansraj007]

Same issue in Snapdragon Variant also😬😑

[Umangmathur]

Kindly complaint to samsung support 🙏

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[pappuband]

🙄

[abcdes]

Does it keep shifting from 4g to 5g or does it not connect to 5g at all

[pappuband]

It shifts

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Note: kindly contact your network service provider once to make sure there is no issue from their end.

Check device network in open area
Check device network mode settings
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode
Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>>
Note: We recommend to set device network operators as automatically.
Tap on OK>>Registered on network.

Check SIM cards
Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[ch4A]

It's a long issue in 5g network

[ch4A]

The best way is for option you choose 5G network. IT may cause mainly not only network 🔋 too