Original topic:

GALAXY F41 INTERNET CONNECTIVITY ISSUES AFTER OCTOBER UPDATE!

(Topic created on: 10-31-2023 11:40 PM)
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aadiskywalker
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My Samsung Galaxy f41 has been having Internet connectivity issues after the update this October  " Current version: F415FXXU2CWI1/F415FODM2CWI1/F415FDDU2CWH1..Security patch level: 1 August 2023"

Build Number : F415FXXU2CWI1

Android version : S(Android 12)

Release Date : 2023-10-12

Security patch level : 2023-08-01

Tried everything I know from turning sim on and off to, airplane mode, reset APN to default, reset network settings, took a new duplicate sim, nothing seems to be working! The internet comes for 5 mins and then goes, then I need to turn the Sim on and off to make it work and have to repeat this a lot! It's not a network carrier issue as the Sim is working well on other mobiles.. Any advice on how to solve this? 

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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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MNewalkar
Active Level 1
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Same problem faced
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I also faced the similar issue
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Members_BNamPqE
Beginner Level 2
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Same problem 

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Others
Same problem faced
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