Original topic:

S23 heating and battery issue

(Topic created on: 09-06-2023 12:58 PM)
209 Views
Aman1032
Active Level 1
Options
Others
I have currently purchased s23 and I expected a good phone with no battery drain issue or heating issue. I got both.
My battery isn't even lasting 6 hours and my my phone is overheating with just 20 mins of browsing web in Air Conditioner.
Please help me.
3 Comments
Aman1032
Active Level 1
Others
This is my battery reportScreenshot_20230902_034217_Device care.jpg
0 Likes
cs_member8
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. Please visit this mentioned link and follow the steps to resolve the overheating issue:
https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi....

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

 

0 Likes
Aman1032
Active Level 1
Others
It didn't work plz provide another solution
0 Likes