It's very upsetting for many different phone users as seen their posts facing the issues of Display lines after/without updating. So many updates will come in future.
In order to maintain the brand value and users trust of a reputed brand, this urgent issue should be taken seriously and resolved free of charge when the same is bought with hard money.
Yep it is indeed disheartening to see more than half of the new posts being about green line from users, a company as big as samsung being silent on this issue leaves a very bitter taste in my mouth and makes me want to drop my plans of getting an S series phone in the future.
As per your concern, we are taking your valuable feedback regarding the display issue. We want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. If any issue occurs after the software update then Samsung will provide service according to the Samsung guidelines. It is our best endeavor to provide you with an impeccable product experience at Samsung.
Thanks for the assurance for your support and service. We know that update is fully tested but there might be something wrong that causes the problem. Hope your expert team will find out the same, if it is in phone or in update. As all other users can be free of mind in the future updates. Thanks a lot.
