Battery drain issue found

[praveenrajn]

The one and only app eating battery

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[Ragulk-007]

1. Update your software.
2. Reduce screen brightness.
3. Adjust display refresh rate to standard mode.
4. Turn off connectivity.
Disable Wi-Fi, GPS, and Bluetooth when not in use.
5. Turn off AOD.


If you like this solution.
Please
Accept as a solution .

[Ragulk-007]

1Remove third party apps
or
Put in deep sleeping which apps not in regular usage.
2. Uninstall extra apps
3. Battery optimization.
4. Closed all background applications



If you like this solution.
Please
Accept as a solution .

[praveenrajn]

All my other apps are deep sleep or sleep including Instagram. I forcestop which i dont use. Brightness always low, Location turned off, using wifi,.

Removing 3rd party apps😹 what should i use Samsung apps.. 1.30lakh the phone launched. Am turned off almost all features. And you saying unstalling the apps too.. Why i need phone buddy

[Ragulk-007]

Mee to that problem,
But it adds very little bit sot🫠🥲