Original topic:

About white line issues and free display replacement

(Topic created on: 04-23-2024 05:57 PM)
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sai6may
Active Level 3
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My samsung a71 got white line on screen after an update .After that I had visited to service centre for regarding the issue iam facing they checked and observed clearly.And they are asking around 8k for screen replacement they are not providing free of cost.But as samung loyal customer iam very disappointed 😑 regarding this the way treated a loyal customer. And this is the not correct approach to consult a valuable customer.And I hope the samsung provides a free screen replacement for valuable loyal users.If samsung don't show me a solution regarding this issue iam no more interested to buy any samsung products. And small companies like one plus they are providing free of cost screen replacement regarding this issue .#samsung galaxy a71 and I heard that you are providing a free display replacement for s21,s21+,s22,s22+ for white line issues and what about A-series users like me and others who are facing this white line and green line issues after an update please have a look on A-series users too

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4 Comments
clickabit
Active Level 3
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Bro you have a wrong idea only s21 series exclude fe edition and s22 ultra only mine was s22+ they told me to paid 13k for screen replacement
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YumYum94
Active Level 4
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My friends s22 plus got same line. They said only s22 ultra free replacement. He went to a oneplus store bought a oneplus 12r and got 12k for the green line s22 plus as exchange value. You can try the same.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that your case is highlighted to our dedicated senior team. We would request you kindly wait for some time; our team will call you shortly.

Warm Regards,
Samsung Customer Support

sakuya_bob
Active Level 7
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Complain on nch app. For referenence read my recent community posts.
Hope this helps u.
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